Shipping Guidelines & Pickup Options
Which shipping carriers do you use?
We currently provide in-state shipping services through either UPS or USPS.
When do you ship?
All orders are processed for shipping each week Monday through Thursday - we do not ship on Fridays or Saturdays due to the unreliable nature of weekend shipping.
Can you ship orders the same day they are placed?
Weather permitting, most orders received before 12:00pm MST each day will be packaged and shipped that day!
Why don't you offer basic/standard shipping options?
Although all of our products are carefully packaged to keep everything in optimal temperatures and conditions during their shipping journey, our weather situation here in Colorado is wildly unpredictable even on the best of days. All available shipping options are intended to keep your shipment on the road for as little time as possible and minimize the risk of anything being melted or damaged in transit.
Do you ship during the summer?
We ship all year round! During the warmer months when temperatures start regularly hit 65 degrees Fahrenheit or higher, our products are shipped with disposable ice packs along with extra temperature-regulating packaging - this is factored into our handling fee.
Can I order online and then pick up my order in person?
Absolutely, but please note that order pickups are exclusively available at our weekly popup location at the Backyard Market in Black Forest! Simply select the "Pickup in Store" option at checkout and as long as we receive your order within 48 hours of the upcoming market, we will have everything packaged and waiting in cold storage for you when you arrive! Check out our Calendar page to see our market schedule for this season.