Refund policy

All sales are final and we do not accept returns or offer refunds. Customers are personally responsible for ensuring that all shipping information is correct prior to submitting an order, and having appropriate storage/transportation for local pickup orders. Proof & Temper is not responsible for any damage once products leave our facility, but we take great care in packing and shipping to minimize any damage that may incur during transit and ensure your shipment arrives in a timely fashion. 

Proof & Temper is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier miss-scans, or inaccurate shipping information. Leaving a package at an address is ultimately up to the discretion of the individual delivery person and is therefore entirely outside our control.